(A) Fantasy contest operators shall draft
written internal procedures, which shall, at a minimum, include procedures for
ensuring compliance with all the following:
(1) Complying with all
applicable state and federal requirements, as well as industry-standard
procedures, to protect the privacy and online security of fantasy contest
players and their accounts, including procedures preventing unauthorized
withdrawals from fantasy contest player accounts;
(2) Suspending or banning
the account of fantasy contest players who violate a fantasy contest
operator's internal procedures, the rules or terms of a fantasy contest,
or fantasy contest law, applicable to a fantasy contest player;
(3) Providing fantasy
contest players with free and immediate access to information on playing
responsibly and seeking assistance for compulsive behavior, including at a
minimum:
(a) The national council on problem gambling's
twenty-four hour confidential helpline, the problem gambling hotline number
established under section 3772.062 of the Revised Code, or another helpline
approved by the executive director that is free of charge to the fantasy
contest player; and
(b) Educational information from a reputable mental health
or addiction services organization on identifying, monitoring, and managing
compulsive behavior, including information for individuals assisting a person
in doing so;
(4) Establishing the
maximum number of entries that a fantasy contest player may submit to each
fantasy contest and clearly and conspicuously notifying fantasy contest players
of what that limit is prior to the player paying any entry fee;
(5) Verifying the
identity of fantasy contest players;
(6) Prohibiting the
following:
(a) Fantasy contest operator employees, relatives living in
the same household as those employees, and athletes, coaches, referees, and
other participants in the underlying professional sports competitions from
competing in any public fantasy contest offered by a fantasy contest operator;
and
(b) Anyone from sharing material nonpublic information
gained from a fantasy contest operator with third parties;
(7) Governing fantasy
contest operator employees', relatives' living in the same household
as those employees, and athletes', coaches', referees', and
other participants' competition in private fantasy contests to prohibit
the misuse of material nonpublic information gained from a fantasy contest
operator in any private fantasy contest entered;
(8) Ensuring that fantasy
contest operators prohibit access to all the following:
(a) Individuals under eighteen years of age;
(b) Individuals who, upon request, seek to restrict
themselves from entering fantasy contests; and
(c) Fantasy contest players who have been permanently
barred or whose accounts have been suspended by the operator for violating a
fantasy contest operator's internal procedures, the rules or terms of a
fantasy contest, or fantasy contest law, applicable to the fantasy contest
player;
(9) Ensuring that fantasy
contest operators protect fantasy contest player funds from operational funds
in a manner consistent with division (A)(3) of section 3774.03 of the Revised
Code and that fantasy contest player funds are shielded from creditors other
than the fantasy contest players for whose benefit and protection the
segregation or reserve has been established;
(10) Describing how entry
fees will be returned to fantasy contest players in the event a fantasy contest
is canceled after entry fees have been paid;
(11) Detailing how
fantasy contest operators will process unclaimed funds in accordance with
Chapter 169. of the Revised Code;
(12) Ensuring that
fantasy contest operators complete all the following within five business
days:
(a) Deposit cash and cash equivalent prizes won from
fantasy contests into a fantasy contest player's account;
(b) Fund withdrawal requests from a fantasy contest
player's account, unless the fantasy contest operator believes in good
faith that the fantasy contest player engaged in either fraudulent conduct or
other conduct that would put the operator in violation of fantasy contest
operator's internal procedures, the rules or terms of the fantasy contest,
fantasy contest law, or other legal requirements. In which case, the operator
may decline to honor the request for withdrawal for a reasonable investigatory
period until its investigation is resolved. For purposes of this provision, a
request for withdrawal will be considered honored if it is processed by the
operator but delayed by a payment processor, credit card issuer, or by the
custodian of a financial account; and
(c) Requests to close a fantasy contest player's
account;
(13) Detailing how
non-cash or non-cash equivalent prizes will be given or otherwise made
available to fantasy contest players;
(14) Prescribing
requirements related to beginning players and highly experienced players,
including, at a minimum:
(a) The definitions of a beginning player and a highly
experienced player;
(b) The method by which fantasy contests operators will
clearly and conspicuously identify highly experienced players in fantasy
contests;
(c) How the fantasy contest operator will offer some
fantasy contests open only to beginning players; and
(d) The process by which fantasy contest operators will
offer introductory procedures for fantasy contests for beginning players, which
shall:
(i) Be clearly and
conspicuously offered to a beginning player before that player has paid any
entry fee to the fantasy contest operator;
(ii) Explain fantasy
contest play, what the definition of a highly experienced player is, and how to
identify highly experienced players; and
(iii) Recommend beginning
player-only contests as a learning experience;
(15) Operating a
voluntary restriction program for those individuals who seek to restrict
themselves from entering fantasy contests. This program shall include all the
following:
(a) All notifications or restrictions offered to players,
which shall include complete exclusion and may include contest entry, entry
fee, and deposit limits, among other notifications or
restrictions;
(b) How fantasy contest players may request a notification
or restriction;
(c) How fantasy contest operators will clearly and
conspicuously make the program available to fantasy contest
players;
(d) How fantasy contest players may request to have their
selected notification or restriction adjusted or removed, including allowing
them to have the option to adjust these notifications or restrictions to make
them more restrictive as often as they like but not allowing them to have the
option to remove or make notifications or restrictions less restrictive within
90 days of setting the notification or restriction at issue;
(e) How the fantasy contest operator will keep the name and
other personal information of those participating in the program confidential.
Nothing in this provision restricts operators from sharing this information
with each other for the sole purpose of operating joint voluntary restriction
programs;
(f) The duties of the fantasy contest players enrolled in
the voluntary restriction program; and
(g) The duties of the fantasy contest operator with respect
to the program, including how the operator will identify and prevent those on
the program from participating in fantasy contests in violation of the selected
restriction or being targeted by the operator's
advertisements;
(16) Identifying
authorized scripts that are made readily available to all fantasy contest
players and detecting and preventing unauthorized scripts and
access;
(17) Creating and
following a third-party audit schedule compliant with rule 3772-74-15 of the
Administrative Code;
(18) Investigating
fantasy contest player complaints that a violation of fantasy contest law has
occurred;
(19) Monitoring,
identifying, investigating, correcting, and reporting to the executive director
any violations in the internal procedures adopted pursuant to this rule;
and
(20) Any other internal
procedures required by the commission at a meeting held under section 3772.02
of the Revised Code.
(B) Fantasy contest operators shall
submit the internal procedures required pursuant to this rule as an appendix to
each application submitted by the fantasy contest operator.
(C) Fantasy contest operators who amend
these internal procedures prior to the fantasy contest operator's next
application must submit the amendments prior to or contemporaneous with when
the changes are made, with all changes tracked, in the manner prescribed by the
executive director.